Contact Us

Orbitz Worldwide, Inc.
500 W. Madison
Chicago, Illinois 60661
U.S.A.
http://corp.orbitz.com


Customer Service

The following email addresses and links to phone numbers will connect you with customer service information for Orbitz.com, CheapTickets.com, ebookers.com, RatestoGo.com and HotelClub.com.

Exchanging Paper Tickets (for Orbitz.com, CheapTickets.com only)

Orbitz/CheapTickets Ticketing Department
1001 28th Street South
Fargo, ND 58103
Attn: Exchange/Refund Dept.

Recommended: Ship your ticket using a service that provides a tracking number.


The following contacts do not manage customer service issues. Please refer to the Customer Service information above.

Air, Car & Cruise Supplier Services

(You are an airline or car rental company with questions about how you can work with Orbitz Worldwide)

Steve Praven
Vice President, Supplier Services (Air & Car Only)
spraven@orbitz.com

(You are a cruise company with questions about how you can work with Orbitz Worldwide)

Paul Rattin (Cruise Only)
prattin@orbitz.com

Affiliate Relationships:

Orbitz: Learn more by visiting Orbitz affiliate program or emailing affiliates@orbitz.com.

Cheaptickets: Learn more by visiting CheapTickets affilliate program or by emailing affiliates@cheaptickets.com.

Attractions

(You represent broadway shows, concert sales, airport shuttle services, or the sale of tours or other activities online to travelers)

Barb Peterson
Supply Manager, Attractions & Services
bpeterson@orbitz.com

Business/Corporate Development

Frank Petito
Senior Vice President, Corporate Development
corpdev@orbitz.com

Corporate Communications (Media Inquiries)

Brian Hoyt
Vice President, Corporate Communications & Government Affairs
Orbitz Worldwide, Inc.
bhoyt@orbitz.com

Jeanenne Diefendorf
Director, Consumer PR
Orbitz Worldwide
jdiefendorf@orbitz.com

Hotel Supplier Services

Peggy Bianco
Vice President, Hotel Supplier Services
hotelhelpdesk@orbitz.com

Investor Relations

Frank Petito
Senior Vice President, Corporate Development
FPetito@orbitz.com

Marketing

(You want an Orbitz Worldwide brand to enter into a paid sponsorship or to buy advertising)

  • Offline Marketing (Television, Sponsorships, Radio, Print Media):

    Thank you for considering Orbitz Worldwide as a valued marketing partner. In order for us to thoroughly evaluate each opportunity, please submit your sponsorship proposal to marketing@orbitz.com. We no longer accept sponsorship proposals submitted by other means.

  • Online Marketing (Search, eMarketing, online ad buys):

    Please email contactemarketing@orbitz.com with your advertising opportunities.

Partner Marketing

(Your company or service wants to advertise on Orbitz Worldwide global portfolio of brands)

Kit Simon
Vice President, Partner Marketing
Orbitz Worldwide, Inc.
partner.marketing@orbitz.com

White Label

(Want Orbitz Worldwide to power travel sales on your website?)

Orbitz Private Label Service
(white label, private label solutions)
OrbitzPrivateLabelServices@orbitz.com

Technology

(Are you a vendor or technologist interested in working with Orbitz Worldwide?)

technology@orbitz.com